100% Disaster Backup

Be Prepared for Hurricane Season

What a busy season for us here at Atlantic Communications Team. I can't even count the calls that come in each time a hurricane rolls through - clients reporting their systems are down - usually because they had taken a lightning hit or a power surge. Now you are faced with this unexpected and costly inconvenience. While that may keep us busy, we want to help you prevent the headache! 

As we have mentioned before, we believe in CARE - Customers Are Really Everything. I am sending you this e-mail so you can take a look at a new option to ensure your office phone system will be up and running, and your customers will be able to reach you, even when everyone is in crisis mode. There are new technologies available every day, and we have found a great product to help not only our office, but that of our customers.

How does it work?

Your system will be monitored 24/7 to ensure highest quality of your call, and several reports will be performed every day remotely. Each time a report is generated, the system and all of it's information is backed up to a major data center in Tampa, as well as a second center across the country.

So, say the last report was done at 12:00 noon, and at 2:00pm [knock on wood], lighting strikes the building, a tree falls through the roof, or for some reason or another the power goes out- you will be able to simply unplug your desk phone and move it home or another location, your home for example,  or have the calls re-routed and customized for you. The backup created at 12:00 will come restore, and your company can still reach your customers and more importantly, they can reach you. 

Customer Testimonial:

"This solution has been a real asset to AFTERDISASTER. During a recent tornado in our area, our entire complex lost power for several hours, and the system you installed still handled over 50 calls during after hours, because of your alternate number routing capability. During the floods sustained in our area in the past few months, this product really shined again. During these heavy rains and flash flooding, we received around 2500 calls during a 24 hour period. This solution handled the call volume with ease, and never let us down. On our older system we would not have been able to have the calls routed to where they needed to go, which would have resulted in unhappy customers, jobs not secured, and revenues lost. Your staff's commitment to customer service is superior to any we have received with other companies. Accordingly, we highly recommend this system."