Univerge SV8100

We often hear the expression "It is all about communications." There was a time when this was a concern for larger companies and organizations.

This is no longer true. Small and medium companies must also address their communication services. It translates directly into bottom line dollars.

Here at Atlantic Communications Team, we are constantly providing cost-effective responses to your voice communications needs.

A new addition to our set of solutions for the small and medium size companies - Desktop Suite. This has such functionally rich capabilities, we have decided to have this newsletter introduce you to the NEC's SV8100VC - Desktop Suite - enhancing your organization's product and collaboration. The best news is that the Desktop Suite is affordable for any size business.

Benefits of the SV8100

The receptionist or anyone in the office can look at their computer screen and see the present statuses of each employee, use all the functionality of the phone (hold, page, record, call, answer, hang up, etc.) on the top tool bar, see all the live calls with caller id, see how long each person has been talking to you and even pull up reports to see all a users' call history.

Univerge - SV8000 Series Desktop Suite 

NEC's UNIVERGE SV8100 UC Desktop Suite delivers to you an integrated unified communications (UC) solution for your UNIVERGE SV8100 Communications Server that enhances your organization's productivity and collaboration. Specifically developed for small to medium size businesses, it is a scalable, feature-rich solution that simplifies communications management and enables complete mobility.

SV8100 UC Desktop Suite at-a-glance

• Innovative desktop application that increases efficiency and productivity
• Simplified call management through easy to use graphical user interfaces
• Presence for real-time status and availability of colleagues
• Offers quick messaging to one or multiple colleagues
• Provides Microsoft® Outlook® calendar integration
• Enables simplified call handling for operators and attendants
• Provides seamless integration with UNIVERGE SV8100 Series
• Automatic Call Distribution application for contact centre functionality

Supervisors can keep an eye on their employees, and see if they are in meetings, at lunch, traveling, out sick, whatever the status is. This can integrate with an employee's outlook calendar and automatically change presence/status for them. This is also great for remote employees who don't get to see everyone in the office, and great for users who just like to use the computer rather than the phone

Call us today at 407-830-5993 or visit us at aboutact.com