Customers have come to expect full service from their retailers, care providers, hospitality services and educational institutions 24 hours a day, 7 days a week.
Now Atlantic Communications Team can ensure you have the tools to stay competitive – wherever you are– with UNIVERGE SV8100 Mobile Extension.
Mobile Extension gives you access to all of the features of your desktop
phone from nearly any external communications device. It enables you
to use a mobile phone, home phone or other external device to simulate
an extension of your office phone. And customers never know you’re not
at the office! One number access lets them reach you wherever you are.
One-Number Access
With one number access, you can use the same business phone number for both your desktop phone and mobile extension. That way, customers, vendors and business associates dealing with employees need only that single phone number to reach you. The amount of time it takes you to respond to your caller is decreased, and your organization benefits.
One-Number Access
With one number access, you can use the same business phone number for both your desktop phone and mobile extension. That way, customers, vendors and business associates dealing with employees need only that single phone number to reach you. The amount of time it takes you to respond to your caller is decreased, and your organization benefits.
Flexible Call Control
Mobile Extension also ensures that you remain in control of your calls. Incoming calls that are not answered by the external telephone can be made to simply follow SV8100 internal routing – including routing to SV8100 voice mail.
This flexibility even enables you to control who gets through. When you combine Mobile Extension with the SV8100 Call Forward Both Ring feature, both your original SV8100 desk set and your external telephone ring simultaneously. Unanswered callers who dial your direct extension can be routed to SV8100 voice mail – even while internal and transferred calls are not.
Management of Mobile Extension Calls in Progress
Remote Mobile Extension users can access their SV8100 desk set features on the mobile/external phone even when answering a Mobile Extension call. You can transfer the call, place it on hold or insert the caller into a conference – all from the extension.
Access to All Key Desktop Telephone Features
Until now, extensions outside the office had no way to access the features of their office communications systems. Offsite workers simply managed without the convenient features of their desktop phones. With the UNIVERGE Mobile Extension, they can access their office telephone-based productivity tools right on their remote or
mobile devices.
Mobile Extension also ensures that you remain in control of your calls. Incoming calls that are not answered by the external telephone can be made to simply follow SV8100 internal routing – including routing to SV8100 voice mail.
This flexibility even enables you to control who gets through. When you combine Mobile Extension with the SV8100 Call Forward Both Ring feature, both your original SV8100 desk set and your external telephone ring simultaneously. Unanswered callers who dial your direct extension can be routed to SV8100 voice mail – even while internal and transferred calls are not.
Management of Mobile Extension Calls in Progress
Remote Mobile Extension users can access their SV8100 desk set features on the mobile/external phone even when answering a Mobile Extension call. You can transfer the call, place it on hold or insert the caller into a conference – all from the extension.
Access to All Key Desktop Telephone Features
Until now, extensions outside the office had no way to access the features of their office communications systems. Offsite workers simply managed without the convenient features of their desktop phones. With the UNIVERGE Mobile Extension, they can access their office telephone-based productivity tools right on their remote or
mobile devices.
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